Privacy Policy

Trayd Co., Ltd. ("Company") complies with all relevant laws and regulations such as the Personal Information Protection Act and the Information and Communication Network Utilization Promotion and Information Protection Act, and protect the personal information of customers (hereinafter "users"). Through the disclosure of the personal information processing policy, the company informs you of the purpose and method of the user's personal information being used and what measures are being taken to protect personal information. This personal information processing policy can be changed by amendments to related laws or internal policies of the company, so please check it from time to time through the website or app pop-up notice.

Article 1 (Items and methods of collecting personal information)

  1. Items of personal information to be collected.

    1. The company collects and uses the following personal information when signing up for the services, provide customer counseling, and provide various services.

      1. Identification/authentication procedure according to service use, service subscription change/processing, service provision guidance, and handling of inquiries.

        1. Company name, staff name, contact number, e-mail.

      2. ​​Provide trade-up service and support service for work-up management technology.

        1. Company name, staff name, contact number, e-mail.

      3. The company provides the following location-based services using the user's current location or area containing the current location of the user collected directly or from the location information service provider.

        1. Checking the commuting range based on the user's location information.

    2. IP Address, Cookie, Date and Time of Visit, Service Usage Record, Defective Usage Record.

    3. In the case of service provision, the following information may be collected if consent from a legal representative is required and identification is required for compliance with relevant laws and regulations.

      1. Name, date of birth, domestic/foreigner, mobile phone number, identification value (CI, DI)

  2. How to collect personal information. The company collects personal information in the following ways.

    1. Provision from affiliated companies.

    2. Information generated when using the service.

  3. The company does not require personal information (race and ethnicity, ideology and creed, place of origin and hometown, political orientation and criminal records, health status and sexual life, etc.) that are feared to violate basic human rights.

 

Article 2 (Purpose of collecting and using personal information)

The company uses the collected personal information for the following purposes.

  1. Delivery of payment contents according to the performance of contracts for service provision and the provision of paid services, billing for the use of paid services, purchase and payment of charges, or billing, etc., and collection of charges.

  2. Customer care.

Identification, personal identification, prevention of illegal use and unauthorized use of defective users, confirmation of duplicate applications, confirmation of intention to use the service, confirmation of consent from legal representatives, preservation of records for dispute settlement, and delivery of notices.

  1. Development of new services and use them for marketing and advertising.

Developing new services and providing customized services, providing services and posting advertisements according to statistical characteristics, verifying service validity, identifying access frequency, providing statistics, event information and participation opportunities for users, and advertising information.

  1. Use it for customer counseling.

Utilization for consultation on product inquiries, etc.

 

Article 3 (Sharing and Providing Personal Information)

The company may use the user's personal information within the scope notified in Article 2 (purpose of collecting and using personal information), and provide personal information as follows through due procedures, such as obtaining the user's consent if necessary for the user's transaction. It shall not be used beyond the scope or provided or shared with others or other organizations without the user's prior consent.

  1. Recipient:

  2. Purpose of provision:

  3. Items provided:

  4. Period of retention and period of use:

However, exceptions are made in the following cases.

  1. In the case where the user agrees in advance,

  2. Where there is a request from an investigative agency in accordance with the provisions of the statutes or in accordance with the procedures and methods prescribed in the statutes for investigative purposes.

  3. If necessary for the settlement of charges based on the provision of services,

  4. Where an individual is provided in a form that cannot be identified for statistical preparation, academic research, or market research.

 

Article 4 (Consignment of collected personal information)

When the company entrusts the user's personal information to implement the service, the company notifies the trustee of the details of the consignment and complies with and supervises the relevant laws and regulations to ensure that personal information is safely managed when signing a consignment contract.

 

Article 5 (Personal Information Retention and Use Period)

  1. The user's personal information is destroyed without delay when the user requests the termination of the use contract, withdraws consent to the collection and use of the provided personal information, or when the purpose of collection and use of personal information is achieved. However, the following information is preserved during the preservation period according to the grounds specified in the conservation basis.

  2. Preservation items: company name, number of employees, name, department, position, mobile phone number, e-mail, service usage record, access log, cookies, etc.

  3. Basis for preservation: The purpose of resolving complaints and disputes of users, prevention of illegal use, and cooperation in investigation by related agencies against illegal users when suspending the use of services.

  4. Preservation period: 6 months.

  5. If it is necessary to preserve the contents of the trustee's consignment work during the period and period of use of the items provided by the relevant statutes, such as the Commercial Act and the Consumer Protection Act, etc., the company may store the user's personal information for a certain period. In this case, the company uses the information it keeps only for the purpose of its storage and preserves it during the preservation period according to the grounds specified in the conservation basis.

  6. Records of contract or withdrawal of subscription, etc.

  7. Preservation basis: Act on the Protection of Consumers in Electronic Commerce, etc.

  8. Preservation period: 5 years.

  9. Records of payment and supply of goods, etc.

  10. Preservation basis: Act on the Protection of Consumers in Electronic Commerce, etc.

  11. Preservation period: 5 years.

  12. Records of consumer complaints or disputes.

  13. Preservation basis: Act on the Protection of Consumers in Electronic Commerce, etc.

  14. Preservation period: 3 years.

  15. Records of identification.

  16. Preservation grounds: Act on Promotion of Information and Communication Network Utilization and Information Protection, etc.

  17. Preservation period: 6 months.

  18. Records of Indication/Advertisement

  19. Preservation basis: Act on the Protection of Consumers in Electronic Commerce, etc.

  20. Preservation period: 6 months.

  21. App visit record.

  22. Preservation grounds: Communication Secret Protection Act

  23. Preservation period: 3 months.

 

Article 6 (Procedures and Methods for Destruction of Personal Information)

In principle, the user's personal information will be destroyed without delay when the purpose of collecting and using personal information is achieved. The company's personal information destruction procedure and method are as follows.

  1. Procedure for destruction.

  2. After the purpose of the user's application for use is achieved, the information entered by the user will be transferred to a separate DB and will be destroyed after storing it for a certain period of time (see retention and usage period) according to internal policy and other relevant laws.

  3. The above personal information is not used for any purpose other than holding it unless it is in accordance with the law.

  4. How to destroy it.

  5. Personal information printed on paper is crushed with a shredder or destroyed through incineration.

  6. Delete personal information stored in the form of an electronic file using a technical method that cannot play records.

 

Article 7 (the rights of users and legal representatives and their exercise methods)

  1. The company must obtain consent from its legal representative when collecting personal information of children under the age of 14.

  2. Users can inquire or correct their personal information at any time, and request the termination of the contract or deletion of personal information. However, if you delete personal information that is essential for service provision, you may not be able to receive related services.

  3. To inquire and correct the personal information of users or children under the age of 14, contact the person in charge of personal information protection and the person in charge of personal information protection (withdraw consent) to take necessary measures without delay.

  4. If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed. In addition, if wrong personal information has already been provided to a third party, we will notify the third party of the correction process without delay so that the correction can be made.

  5. The company processes personal information terminated or deleted at the request of a user or legal representative as specified in Article 5 (the period of possession and use of personal information) and shall not be viewed or used for other purposes.

 

Article 9 (Technical/Management Protection Measures for Personal Information)

The company is preparing technical and management measures to ensure safety so that personal information is not lost, stolen, leaked, altered or damaged in processing users' personal information.

  1. Technical measures.

  2. The user's password is encrypted and cannot be known except for the user himself.

  3. The company makes it possible to safely transmit personal information on the network through encrypted communication.

  4. The company is doing its best to prevent users' personal information from being leaked or damaged by hacking or computer viruses.

  5. The company frequently backs up data in case of damage to personal information and takes measures to prevent damage caused by computer viruses using the latest vaccine programs.

  6. The company continues to strive to strengthen security through measures such as access control, authority management, and vulnerability checks to the system.

  7. Management measures.

  8. The company limits users' access to personal information to a minimum number of people.

  9. The company provides regular training for personal information controllers on personal information protection obligations.

  10. The company is trying to correct any problems if they are found by checking personal information processing policies and compliance with internal regulations in the department dedicated to personal information protection.

  11. The company is not liable for damages not attributable to the company, such as carelessness of the user or accidents in areas not managed by the company.

 

Article 10 (Notification of Business Transfer, etc.)

In the event that the company transfers all or part of its business, or transfers its rights or obligations through mergers, inheritance, etc., the company notifies the user of the following information.

  1. Facts of transfer, merger, or inheritance of all or part of the business.

  2. Name, address, and contact information of the person who succeeded to the rights and obligations.

 

Article 11 (Contact information of the person in charge of personal information protection)

  1. In order to protect users' personal information and handle complaints related to personal information, the company has the following person in charge of personal information protection.

  2. Person in charge of personal information protection.

  3. Name: Choi Inhwan.

  4. Affiliation/position: Trading/CEO Co., Ltd.

  5. Phone number: 010-5850-0305

  6. Email: contact@traydcorp.com

  7. Person in charge of personal information protection.

  8. Name: Kim Hyun Jin.

  9. Affiliation/position: Management technical support/team leader

  10. Phone number: 02-857-0305

  11. Email: guswls@traydcorp.com

  12. If you need a report or consultation on other personal information infringement, please contact the following institution.

  13. Personal Information Infringement Report Center (privacy.kisa.or.kr/ 118)

  14. Cyber Investigation Division of the Supreme Prosecutors' Office (spo.go.kr/ 1301)

  15. National Police Agency Cyber Bureau (cyberbureau.police.go.kr/ 182)

  16. Personal Information Dispute Mediation Committee (kopico.go.kr/ 1833-6972)

 

Article 12 (Link site)

The company can provide users with links to other companies' app services. In this case, this privacy policy does not apply to the act of collecting personal information by linked apps.

 

Article 13 (Others)

If there is any addition, deletion, or modification of this personal information processing policy, it will be notified through the notice on the website at least 7 days ago.