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Terms of Service

Article 1 (Purpose)

This agreement aims to stipulate basic matters such as rights, obligations and responsibilities between members and companies, terms and conditions of service use, and procedures in using the Koala service (hereinafter referred to as a "mobile app service") provided by Trayd Co., Ltd. (hereinafter referred to as "company").

Article 2 (Effect and change of terms and conditions)

  1. These terms and conditions shall take effect for all members who wish to use the service in Korea. On the other hand, if the company is able to provide services in the country through signing a contract with an overseas right holder, etc., these terms and conditions will also take effect for all members who wish to use the service within the country.

  2. The contents of these terms and conditions are posted on the service screen or disclosed to members by other means, and the member who agrees to it subscribes to the service. The company seeks confirmation from members by providing a separate connection screen or pop-up screen so that members can easily understand the contents of the terms and conditions and trade without mistake.

  3. If deemed necessary, the company may change these terms and conditions to the extent that they do not violate relevant laws such as the "Regulation of Terms and Conditions Act," "Content Industry Promotion Act," and "Consumer Protection Act in e-commerce, etc." If the company changes the terms and conditions, notify the service site. If it is difficult to notify individual members due to not entering or changing the member's contact information, or if it is returned more than twice even though the member has notified the registered contact information, it is considered to have been notified individually.

  4. If the company notifies or notifies the member of the terms and conditions and does not express its refusal by the date of application of the change, the member shall be deemed to have explicitly expressed its refusal to the change.

  5. Members who have expressed their rejection to the changed terms and conditions may choose to terminate the contract or withdraw from the membership. Regarding the effect of termination of individual licenses, the provisions related to the terms and conditions of the Koala paid service are followed.

  6. The company takes necessary technical measures to ensure that members can print and verify all of these terms and conditions.

  7. In principle, these terms and conditions shall be applied from the date the member agrees to these terms and conditions until the member withdraws from the membership. However, some provisions of these terms and conditions may be valid even after members withdraw.


Article 3 (Non-Terms and Conditions)

Matters not specified in these terms and conditions shall be governed by the provisions of related laws and regulations such as the Content Industry Promotion Act, the Consumer Protection Act in e-commerce, and the Copyright Act and general commercial practices.Article 4 (Definition of Terms)

  1. The definitions of terms used in these terms and conditions are as follows.

  2. Member: All customers who access the service platform to use the service and agree to these terms and conditions, or sign a service use contract through other procedures requested by the company.

  3. E-mail: E-mail of a member who has completed the authentication process through the social platform API.

  4. Account: Certification information on the social platform that allows you to subscribe to our services.

  5. Operator: Person selected by the company for the overall management and smooth operation of services.

  6. Service suspension: suspension of service for a certain period of time in accordance with certain requirements set by the company during normal use.

  7. The definition of terms and conditions other than those prescribed in paragraph (1) shall be as prescribed by relevant laws and service guidance.

  8. A service use contract.


Article 4 (Estitution of Use Agreement)

  1. These terms and conditions are considered to agree to the terms and conditions when a member who wants to use the service completes the subscription process.

  2. The contract of use is established when the company approves the application for use under Article 6 (Application for Use) of this Terms and Conditions.

  3. Before signing a service use application contract, members shall be aware of the following matters notified by the company for the paid service in advance and ensure that they can trade accurately without any mistake.

  4. Contents of the service, (hereinafter referred to as paid service), price, period of use, method of use including available devices, attributes of individual usage rights (type of sound source), terms of withdrawal and termination of subscription, and matters related to refund, and selection of paid service.

  5. Select a payment method for the selected paid service (in the case of paid service) and input of payment information necessary for the selected payment method.


Article 5 (Application for Use)

Applications for use are made by the customer recording the following in the subscription application form on the user registration screen of the service.

  1. Email on social platforms.

  2. Date of birth.

  3. Gender.

  4. Country of access to the service.

  5. Other matters deemed necessary by the company.


Article 6 (Acceptance of Application for Use)

  1. The company accurately states the matters specified in Article 6 and approves the application for service use to customers who have completed the certification procedures set by the company, such as authentication through social platforms.

  2. The service use contract between the company and its members is established at the time the company's consent reaches the member (in the case of paid services, the indication of 'purchase/payment completion' is marked on the member in procedure).


Article 7 (Restriction of Acceptance to Application for Use)

  1. In a case where a member fails to pay the service fee requested by the company without justifiable reasons due to voluntary termination, suspension of payment, inability to pay, etc. of the payment method registered with the company after using the service.

  2. In the case where the company is a person living or staying in a country that has not been granted permission for service business or copyright, or accessing the site in the same country.

  3. In a case where there is a history of membership loss (withdrawal) due to reasons such as obstruction of the company's services, such as criminal acts, repeatedly signing up or terminating paid membership for a specific period of time.

  4. If the requirements for application for use set by the company are not satisfied,


Article 8 (Special Rules for Membership by Age)

  1. Users under the age of 14 must be fully aware of the purpose of collecting and using personal information, apply for membership, and provide their personal information after obtaining consent from legal representatives such as parents.

  2. The company cancels or disapproves users under the age of 14 who have not undergone confirmation procedures for the consent of legal representatives such as parents.

  3. Legal representatives, such as parents of "users" under the age of 14, may request access, correction, or renewal of personal information about children or withdraw consent to membership, and in such cases, the "company" must take necessary measures without delay.


Article 9 (Change of Contracts)

If the matters stated at the time of application for use are changed, the member shall modify them according to the form and method specified by the company.


Article 10 (Start of Service Use)

  1. The company will start the service from the time it approves the member's application for use. However, for some services, the service is started on a designated date, and for paid services, it can be used after payment is completed by the company's designated means.

  2. If the service is not launched due to business or technical difficulties of the company, it shall be announced on the site or notified to the members.


Article 11 (Service hours)

  1. In principle, the use of the service is 24 hours a day throughout the year. However, the service may be temporarily suspended for business or technical reasons, such as regular inspections, and the service may be temporarily suspended during the period set by the company for operational purposes. In such cases, the company shall, in principle, notify the suspension of the service in advance, but immediately notify it afterwards if there is an urgent or inevitable situation that cannot be notified in advance.

  2. The company may divide the service into a certain range and set the available time for each range separately, and in this case, the details will be announced.


Article 12 (Change or Stop Service)

  1. If there are considerable reasons, the company may change the service according to operational and technical needs, and if the changes are significant or unfavorable to the members, the company shall notify and agree to these terms and conditions.

  2. The company may temporarily restrict or suspend all or part of the service in any of the following cases.

  3. In the case where it is inevitable due to construction, such as repair of service facilities, etc.

  4. Where a member intentionally interferes with the company's normal business and service provision activities, such as repeated subscription and termination of a specific service within a certain period of time.

  5. In a case where there is an obstacle to normal service use due to power outages, obstacles to various facilities, or flooding of usage, etc.

  6. Where the service cannot be maintained due to various circumstances of the company, such as termination of a contract with a service provider, etc.

  7. In cases where there are force majeure reasons beyond the control of the company, such as suspension of services due to administrative actions such as administrative actions, such as natural disasters, national emergencies, Korea Communications Commission, Korea Information Protection Promotion Agency, etc.

  8. In the case of service interruption under paragraph (2), the company notifies the user in the manner prescribed in Article 2 (valid and amended terms and conditions). However, if it is difficult, urgent, or inevitable to notify in advance, it may be notified afterwards.

  9. The company may modify, suspend, or change some or all of the services provided free of charge due to the need for the company's policies and operations, and shall not compensate the members separately.

  10. Article 19 of the Koala Paid Service Terms and Conditions applies to all matters related to the suspension or suspension of paid services.


Article 13 (Members' obligations and responsibilities for e-mail)

  1. The company can provide e-mail services to members by site. The company does not edit or monitor the member's e-mail content, and each member is responsible for the e-mail content.

  2. Members should not send pornography, disturbing content, junk mail, spam mail, or chain letters through the company's e-mail, or recommend pyramid organizations, or send e-mails that harm others or harm customs.

  3. The member is responsible for all violations of paragraph 2 of this Article, and in this case, the company may provide the member's personal information, such as the member's e-mail, to the investigative agency in accordance with the procedures set forth in the relevant statutes.


Article 14 (Providing Information and Publishing Advertisements)

  1. In operating the service, the company can post various information or advertisements on the service screen or provide them to members by e-mail, letter mail, or text message.

  2. In connection with paragraph (1), members may refuse to receive e-mails, etc. at any time, except for transaction-related information and customer inquiries under relevant laws, and the company specifies how to refuse receipt. However, if the company sends advertisements, etc., excluding transaction-related information and customer inquiries, which are exempted from the obligation to consent under the relevant laws, to the member via phone or mother-in-law, it will send them with the consent of the member in advance.

  3. It is entirely a matter between members and advertisers for members to communicate or make transactions by using advertisements posted on the service or participating in advertisers' promotional activities through the service. If a problem occurs between a member and an advertiser, the member and the advertiser must solve it directly, and the company is not responsible for this.


Article 15 (Delete posts or contents)

  1. If it is determined that the contents (including inter-member delivery) in the service posted or delivered by the member fall under any of the following subparagraphs, the company may delete them without prior notice, and the company is not responsible for this.

  2. In the case of slander or slander against the company, other members, or a third party, or in the case of defamation by slander.

  3. Where it falls under the distribution of information, sentences, figures, etc. of contents in violation of public order and customs and customs.

  4. In a case where the content is recognized as being associated with a criminal act.

  5. In the case of infringement of other rights, such as copyright of the company and copyright of a third party, etc.,

  6. In the case where the posting period prescribed by the company is exceeded through the detailed usage guidelines prescribed in paragraph (2).

  7. In the case where the contents are not related to the services provided by the company,

  8. In the case of posting unauthorized advertisements or promotional materials,

  9. In a case where it is deemed to violate other relevant laws and company guidelines, etc.

  10. The company may separately establish and implement detailed usage guidelines related to posts, and members must register or delete various posts (including delivery between members) in accordance with the guidelines.


Article 16 (Copyright of Post)

  1. The copyright of posts posted by members (including inter-member delivery) within the service is owned by members, and the company has the right to post them within the service.

  2. The company cannot use the post for other purposes without the consent of the posted member.

  3. The company does not bear civil or criminal responsibility for posts posted by members on the service even if they infringe on copyrights and program copyrights of others. If a member receives an objection, such as a claim for damages, etc., from another person, the member shall endeavor to indemnify the company, and if the company is not exempted, the member shall bear all damages incurred to the company.

  4. The company may delete the posts posted by the member if the member terminates the use contract or if the use contract is terminated for legitimate reasons. If a member's post includes violations of related laws, such as the Information and Communication Network Utilization Promotion and Information Protection Act and the Copyright Act, the right holder may request the company to suspend or delete the post in accordance with the relevant laws and regulations.

  5. The company may temporarily block or delete access to the post in accordance with relevant laws and regulations if it is deemed to infringe on the rights of others, such as privacy or defamation, even if there is no request from the right holder under the preceding paragraph.

  6. Copyrights and other rights to works and other contents created by the company belong to the company.


Article 17 (Newsio Paid Service Terms and Conditions)

Separate terms and conditions such as the Koala paid service terms and conditions may exist to use the service. Separate terms and conditions can be enacted according to the additional paid service, and if the terms and conditions of the Koala paid service conflict with the terms and conditions of the Koala paid service, the Koala paid service will be applied first.


Article 18 (Company's Obligation)

  1. The company does not leak or distribute the personal information of members known about the provision of services to third parties without their consent. However, this is not the case in accordance with the provisions of the Act, such as when requested by the relevant agency for investigative purposes under related laws or at the request of the Korea Communications Standards Commission.

  2. The company may prepare and use statistical data on all or part of the personal information of the members without prior consent of the members in relation to the work, and for this purpose, send cookies to the member's computer. In this case, the member may change the settings of the computer browser that he or she uses to refuse to receive cookies or warn about the receipt of cookies, and it is the member's responsibility to change the service use by changing the settings of cookies.

  3. When a member's complaint regarding the service is received, the company shall promptly handle it, and if it is difficult to handle it quickly, the reason and processing schedule shall be posted on the service screen or notified to the member through e-mail.

  4. The company compensates the member for damages incurred by violating the company's obligations stipulated in these terms and conditions.

  5. The company complies with laws and regulations related to the operation and maintenance of services, such as the Information and Communication Network Utilization Promotion and Information Protection Act and the Communication Secret Protection Act.


Article 19 (Member's Duty)

  1. Members shall not engage in the following acts when using the service.

  2. The act of writing false information when applying for or changing use, or stealing or illegally using another member's ID and password.

  3. The act of copying, distributing, or commercially using information obtained using the company's service information without prior consent from the company.

  4. In addition to using music downloaded within the service or provided through a player for private purposes, the act of using it by playing it in public places, businesses, stores, etc. for profit, etc.

  5. An act that damages or penalizes the reputation of others.

  6. The act of posting pornographic materials on bulletin boards or linking (link) pornographic sites.

  7. Violation of other rights, such as copyright of the company and copyright of a third party, etc.

(As an act of infringing copyrights of third parties at home and abroad, it includes infringement of copyrights of third parties, such as intentionally or through means and methods of deceiving the company, even though the company has taken technical measures such as blocking IP access.)

  1. The act of distributing information, sentences, figures, voice, etc. on contents that violate public order and customs and customs to others.

  2. Registration or distribution of computer virus infection data that causes destruction and confusion of misoperation or information of facilities related to the service.

  3. Information that may intentionally interfere with the operation of the service or interfere with the stable operation of the service and the act of transmitting advertising information against the recipient's explicit refusal to receive it, or (illegal) spam.

  4. The act of pretending to be another person and the act of falsely specifying the relationship with another person.

  5. The act of collecting, storing, and disclosing the personal information of other members.

  6. The act of distributing false information for the purpose of giving property benefits to oneself or others or causing damage to others.

  7. An act of gambling or speculative act at the risk of property

  8. The act of arranging prostitution or distributing information on content that mediates music.

  9. An act that interferes with the other person's daily life by continuing to reach the other person with words, sounds, writings, images, or videos that cause shame, disgust, or fear.

  10. The act of changing the information posted on the service.

  11. The act of transmitting or posting information (including computer programs) prohibited by relevant laws and regulations.

  12. Posting or sending an e-mail by pretending to be an employee or operator of the company, or stealing another person's name.

  13. The act of posting or emailing computer software, hardware, software viruses designed to interfere with or destroy normal operation of telecommunications equipment, other computer codes, files, and programs.

  14. Bothering other members, such as stalking.

  15. Unfair abuse of the company's services, such as repeating the act of signing up for membership within one month and canceling again after purchasing the service more than twice.

  16. Other illegal or unfair acts.

  17. When using paid services provided by the company, members must comply with relevant laws, terms and conditions, detailed usage guidelines, service usage guidelines, and precautions notified by the company regarding service use.

  18. Members shall not sell paid services or engage in other for-profit activities using services except officially recognized by the company, nor shall they engage in hacking, advertising, promoting obscene sites, or for-profit activities or illegal distribution of commercial software. The company is not responsible for all consequences incurred in violation of this, and the member shall compensate the company for damages caused by such acts. In addition, if the company finds the above facts, it may take legal action, such as reporting such facts to administrative agencies or reporting them to investigative agencies.

  19. When a member registers personal information for service use, he/she must provide complete information consistent with the current facts (hereinafter referred to as "registration information" in this article).

  20. Members must renew their registration information immediately if any changes occur. If the registration information provided by the member and the updated registration information are inaccurate, the company may terminate the service use contract or restrict or suspend the member's use of the service under the terms and conditions.


Article 20 (Duties and Responsibilities for Managing Member Email)

  1. The company can charge fees for some service applications on the site, so members must thoroughly manage their accounts.

  2. The member is responsible for all consequences caused by negligence in managing the member account, and the company is responsible for problems caused by the company's responsible reasons, such as the company's system failure.

  3. Members should not allow third parties to use their own accounts, and if they are stolen or aware that a third party is using them, notify the company immediately and follow the company's guidance.

  4. In the case of paragraph (3), the company is not responsible for any disadvantages caused by the member's failure to notify the member of the theft, such as e-mail, etc., or by not following the company's guidance.

  5. Members' emails cannot be changed without prior consent from the company.


Article 21 (Notice to Members)

  1. When notifying a member, the company may use an e-mail address issued by the company, an e-mail address registered by the member, or a text message.

  2. If it is difficult to notify individually due to not entering or changing the member's contact information, or if it is returned more than twice even though the member has notified the registered contact information, the company may post it on the service bulletin board for at least 7 days.


Article 22 (Protection of User's Personal Information)

The company strives to protect the member's personal information, including member registration information, as prescribed by relevant laws and regulations. The protection of members' personal information shall be governed by the relevant laws and regulations and the "Personal Information Processing Policy" prescribed by the company. In particular, the company shall provide members' personal information to third parties within the scope of consent under the relevant laws, such as the Information and Communication Network Utilization Promotion and Information Protection Act, and details the procedures and methods in the company's "personal information processing policy".

The "personal information processing policy" posted and disclosed by the company through the service website forms part of these terms and conditions, and the members agree.


Article 23 (Consignment to collect, provide and handle personal information)

In principle, the company performs tasks such as handling and managing collected personal information (hereinafter referred to as "business"), but if necessary, part or all of the tasks may be entrusted to a third party selected by the company, etc., it notifies and guides the members.


Article 24 (Contract termination and use restrictions)

  1. If a member intends to terminate a service use contract, he/she must apply for termination of the service to the company on the service or by phone or other means provided by the company. The company provides the procedures and all matters to the company's "Koala Paid Service Terms" regarding the withdrawal, refund, and termination of the contract of the member's paid service. If a member terminates the contract, all personal information and data of the member will be deleted immediately after termination, except in accordance with relevant laws and the company's personal information handling policy.

  2. If a member fails to fulfill the member's obligations stipulated in Article 19 (members' obligations) or finds the reason for restriction of membership in Article 7 (restriction of consent to application for use), the company may take measures such as restriction of membership.

  3. The company may restrict the use of services according to the membership's qualifications even after the members have signed an e-mail contract.

  4. The company may notify a member who has not used the service for six months after signing up as a member, and terminate the contract if there is no answer within the deadline set by the company. In addition, the company may destroy or separate personal information after prior notification to the email address registered by the member for the period prescribed by law, and terminate the contract without further notice, such as personal information or transaction records.

  5. Members may file an objection to the company's actions under paragraphs 2 and 3 of this Article in accordance with the procedures set by the company.

  6. If the company deems that the objection under paragraph 5 of this Article is justified, the company immediately resumes the use of the service.


Article 25 (No Transfer)

Members cannot transfer or donate the right to use the service or other status under the contract of use to others, and all rights and responsibilities, including copyrights for posts, lie with the members who posted them.


Article 26 (Compensation for damages)

  1. In the event of damage to a member due to the company's intention or gross negligence, the company compensates the member only for the actual damage.

  2. If a member receives a claim for damages or a lawsuit from a third party other than the member due to illegal acts or violation of these terms and conditions, the member shall indemnify the company at his/her own responsibility and expenses, and if the company fails to indemnify.


Article 27 (Injury)

  1. If the company is unable to provide services due to natural disasters or equivalent force majeure, it is exempted from liability for providing services.

  2. The company is not responsible for any disability in the use of services due to reasons attributable to members.

  3. The company is not responsible for the loss of profits expected by members using the service and is not responsible for any other damages caused by data obtained through the service. The company is not responsible for the information, data, and reliability and accuracy of facts posted by members on the site.

  4. The company is not obligated to intervene in disputes arising from service between members or between members and third parties, and is not liable to compensate for damages caused by them.


Article 28 (Court of competent jurisdiction)

  1. In the event of a dispute between the company and its members regarding the use of the service, the company and its members may faithfully consult to resolve the dispute, and if not, apply for dispute settlement with the Content Dispute Mediation Committee under the Content Industry Promotion Act.

  2. If the dispute is not resolved even in the consultation under paragraph (1) of this Article, both parties may file a lawsuit, and if there is no address, the jurisdiction of the lawsuit between the company and its members shall be the exclusive jurisdiction of the district court.

  3. If the address or residence of the member is not clear at the time of filing, the competent court shall be determined in accordance with the Civil Procedure Act.



(Enforcement Date) These terms and conditions will take effect on November 13, 2021.

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